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  1. VJKKVJKF das works a mobile phone contact centre where we take calls for technical support. A Singh called in asking for the order of his recent battery. I informed him that due to a pervious mistake you can't get a battery replacement for this device as it is over 6monthes ( which is correct for the company policy ) Now the singh started to swear saying words such as SH!T , i advised that i would terminate the call if he kept swearing as i don't appreciate this kind of language especially from a Singh. This so called "singh" swore at me telling me to "f*** you then" my reply was ok then
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