Job

[Guest tutifruti]

WJKKWJKF

Right il get to the point ernm iv got a telephone interview tomaro and i am preety nervous so i wondering if any of the sikh sangat members help me. the interview is with hsbc as a customer service

[Balait_da_Sher]

If you have customer service experience then treat the interview as you were helping a customer.

Also make sure when you are doing the interview you are standing as I read that it relaxes you.

http://reorg.co/the-key-to-a-successful-phone-interview-dress-up-and-stand-up-2011-05/

[HDSH]

Follow STAR guidelines when possible.

http://en.wikipedia.org/wiki/Situation,_Task,_Action,_Result

[SunSingh]

read sukhmani sahib before the interview to relax yourself. then google interview tips and try to apply those practices to the interview. things like sitting up straight and being well dressed can affect your mind positively which may be conveyed in your voice.

[Guest tutifruty]

thank you every1, the job is at a bank....anyone got an idea as to wat questions could cum up?

[Guest Kaur]

some of the questions that would come up are:

tell us more about yourself?

why do you think you're fit for this job?

what are your weaknesses/strengths?

describe a time where you had to handle a difficult situation and what did you do to solve it?

do you have any knowledge about this company?

I remember I had to do an interview for a bank that deals with customers through the phone, so they put a calculator and glue stick

in front of me and asked me to "market these 2 products"

Good luck, just pray before your interview and do not be nervous! Speak with confidence, dress really nice, and

don't be intimidated! You'll be fine :-)

[DaljitKaur24]

They will ask about if you have had any experience in customer service.

Whether you know the basics of math

Can use the computer

Have cash handling experience

Basically if you have had customer service experience you would do just fine.

Why should do they choose you over others

What are your qualities and flaws(remember when your telling about the flaws make sure you turn it into a quality)

Just say customers are our priority

That you would be a great asset to the bank and plan to stay with the company for quite a while

If your planning to do something related to Banks make sure you state that.

I've had a bank interview before and got hired but after working there for about a month decided it wasn't for me...

Good luck to you!