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Premi5

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Posts posted by Premi5

  1. I have just made a complaint to the BBC using the same letter copied and pasted. More of us need to complain. The more people that actually complain about the term 'Asian' being used, the more likely the BBC will have to listen. It only takes five minutes, and everyone who reads this topic should complete a form.

    This is the generic message given when a form is completed

    Your complaint has been submitted

    Your complaint has been submitted. Thank you for completing the details on this form. We’re sorry that you needed to complain.

    We aim to reply to you within about 2 weeks, but it depends on what your complaint is about and how many others we need to investigate and respond to. If we receive other complaints about substantially the same issue, we may send everyone the same reply for consistency and to minimise licence fee costs. We may also publish a public response on this website.

    We will report your complaint to BBC staff by tomorrow so they are aware of the issue (your personal details are removed). Our overnight report is one of the most widely read reports in the BBC and ensures your complaint reaches the right people quickly, including senior management.

    All the comments, appreciations and complaints we receive help inform our editorial discussions. Please read 'What happens to your complaint' for our full procedures and how we consider the issues raised in complaints and other feedback we receive.

    BBC Audience Services

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